Who we are
Velro Media is an independent New Zealand marketing service led by Woo-Joo Yoo. For privacy questions, email hello@velromedia.com.
Information we may collect
We may collect information you choose to provide, including:
- Your name, email address, company, and contact details.
- Information submitted when booking a call or discussing your advertising goals, budget, website, or campaign readiness.
- Business, billing, campaign, and performance information needed to deliver an agreed service.
- Technical information processed by our website hosting and booking providers, such as device, browser, and access data.
How we use information
We use personal information to:
- Respond to enquiries and assess whether the service fits.
- Schedule calls and communicate about potential work.
- Deliver, measure, report on, and improve agreed services.
- Manage invoices, records, security, and legal obligations.
Velro Media does not sell personal information. We do not currently place our own analytics or advertising cookies on this website.
Service providers and disclosure
We may use providers for website hosting, email, appointments, documents, billing, and advertising operations. They may process information only to provide those services. Some providers may process data outside New Zealand under their own privacy and security terms.
We may also disclose information when required by law, to protect people or systems, or with your permission.
Storage, retention, and security
We take reasonable steps to protect personal information and keep it only for as long as it is needed for the purpose collected, legitimate business records, or legal obligations. No online system can be guaranteed completely secure.
Your choices and rights
You may ask to access or correct personal information we hold about you, or ask us to delete information where we no longer need to retain it. Contact us using the email above. You may also raise a concern with the New Zealand Office of the Privacy Commissioner.
Changes to this policy
We may update this policy as the website, service, or providers change. The latest version and update date will appear on this page.